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Telcos, consumer groups spar over Trai's telecom grievance overhaul

Telcos have opposed penalties, 24x7 complaint centres and language mandates, while consumer advocates seek stronger safeguards and easier access to human support.

By Jatin Grover· Livemint· 4 months ago· 2 min read
Telcos, consumer groups spar over Trai's telecom grievance overhaul